1971–2025 model years
HIGHEST COMPLAINT YEAR
2013
2,984 complaints
Total Complaints
28,651
Models Covered
204
Years Covered
1971–2025
High‑Risk Categories
Electrical System
Engine
Equipment
This period saw a significant rise in complaints, moving from hundreds to thousands annually. The issues were dominated by foundational safety and mechanical components, particularly Airbags, Electrical Systems, and Power Train problems, affecting core models like the 3-Series, 5-Series, and X5. This era established BMW's pattern of complex electronic integration challenges.
BMW's highest complaint volume occurred during these years, peaking at 2,984 complaints in 2013. The focus shifted heavily towards Engine and Electrical System failures across popular models including the 3-Series, 5-Series, X3, and X5. This era indicates widespread issues with core engine components (timing chains) and complex electronics, representing BMW's most problematic period.
The most complained-about BMW model with 2,010 complaints. Primary issues revolve around AIRBAGS, with widespread sensor faults and electrical system problems. Early models (pre-2007) were plagued by airbag, electrical, and structural subframe failures. The 2006-2013 model years saw a surge in airbag sensor faults and electrical system problems, corroborated by numerous TSBs mentioning electrical system and battery diagnosis issues.
With 1,827 complaints, the X5 shows two distinct problem periods. Early models (2001-2006) accumulated significant complaints regarding powertrain (transfer case), electrical systems, and airbag sensors. Later, the 2008-2013 model years experienced major issues with engine components (timing chains, oil consumption in N63 engines) and complex electrical faults. Complaints frequently mention 'drivetrain malfunction' and 'check engine light'.
The 328i accounts for 1,475 complaints, particularly from 2007 to 2016, peaking with the 2013 model year. Primary issues are overwhelmingly centered on the electrical system, engine timing chain failures, and equipment malfunctions related to infotainment and control modules. Keywords like 'drivetrain malfunction', 'check control', and 'start capability' are very common, suggesting widespread electronic integration problems.